The Cornerstones of a Successful Ecommerce Marketing Strategy

Ecommerce merchants face a ton of competition in achieving high search engine visibility for keyword phrases that prospective customers are searching for. That’s the harsh reality of getting noticed and making sales on the World Wide Web. The good news is that with a little research, planning, and follow-though, the goal of moving ahead of the competition and generating some targeted Internet traffic becomes surprisingly attainable.

Building an ecommerce website and then getting it indexed by Google is the first hurdle in gaining visibility on the Internet and attracting a decent number of credit card wielding customers. But with thousands, if not millions of other ecommerce merchants clamoring for the attention of the same online customers, how does the little guy on the Web stand a snowball’s chance? Well, the beauty of ecommerce marketing is that there are no “little guys” — only website owners who don’t know the basics of search engine optimization, web design, and sales conversion principles.

Wait a minute! What was that last thing — sales conversion principles? Is that something I need to go back to college for? Fortunately, no advanced degrees are necessary, although continual self-education is highly recommended! The main skill you need to convert web site visitors to customers is imagination — if you could call that a “skill”. To sell stuff to people on or off the Web, you need to have the ability to see things through their eyes. Stop being an e-marketer for a few seconds, and try to imagine what a first-time visitor to your site is going to see, think, and feel. Will their first impressions be that you’re trying to sell them something? That, of course, is your intention, but keep in mind that ecommerce is a two-way street; people aren’t going to buy what you’re selling unless several conditions are met; and the art of written persuasion is definitely part of this ecommerce marketing strategy.

If your web set has been written and optimized in a way that will bring in people that are ready to buy – or at least are predisposed to buy what you’re selling – then your only task is to convert them from a site visitor to a paying customer. Easier said than done, right? Although entire books have been written on the subject, in the interest of time, I’m going to boil it down to three C’s: “Clarity”, “Confidence”, and “Comfort”.

“Clarity” refers to the fact that you have to make it clear what you’re selling, how it will benefit your customers, and why it’s as good as – if not much better than what the competition is offering. Instilling “confidence” is your prospective customers is also crucially important – especially on the Internet – because they want to know that the transaction will be secure and that you have a customer service policy that will come into play if they have a question or problem with their purchase. The third element — “comfort” factor — is what happens when you’ve mastered the “clarity” and “confidence” portions of the equation, and have convinced the customer that they’ve made the right purchase from a trustworthy web site at the optimal time. Perception may not be everything, but it may be the single most important ingredient of a successful ecommerce marketing strategy.

Simple to Use Ecommerce Marketing Strategy For the Internet Marketer

If you are a new Internet marketer and you are looking for easy ways to provide an ecommerce marketing strategy there are many things that you can do. The most common is the use of blogs.

An easy ecommerce marketing strategy that you might consider using is blogging because it is so simple. If you are new to Internet marketing and you want to provide efforts to customers that is simple then this is where you should start. Blogging works in many ways which include providing inbound links, improving page rank, improving search engine status, and can assist with damage control.

Blogging includes discussion forums regarding products or services that can be posted throughout the World Wide Web. This type of ecommerce marketing strategy is very popular because it gives people a sense of ownership with their postings and they have the ability to post to most sites if they are relevant. Blogging can help with branding for a new business and getting the word out that they exist. This is not only popular but very beneficial in many ways.

When you use blogs to improve a site with the search engines one very important factor is including direct links to the customer’s site. These direct links may be words integrated into the article that are hyperlinks or you may direct the customers by offering the website itself. The goal of providing these direct links is to give customers an easy way to get back to the site to see for themselves what you are talking about in the blog. The last thing you want to do is forget a link and force the customer to go looking on the web for the business, especially if the site rank in the search engines is poor. Without direct links a blog is very ineffective.

Inbound links or direct links not only provide a way for customers to get to the site but they are a positive note for the website through the search engines. Search engines rank sites in search results based on popularity. The more inbound links a site has to attached to their site the better and more popular the site appears to be to the search engine. This helps move a site up with the search engine results. The higher a site is in search engine results the more traffic it will drive to the website. The more traffic a website has coming to it, the better their page rank is through Alexa. Customers trust a site with a good page rank and page rank is often the first thing that customers verify when they arrive on a site.

Damage control is a big factor with blogging and it is used for this all of the time. When you design an ecommerce marketing strategy, it may be to clear up some rumors about the company or save face. If a business has made a mistake in the past and they have a bad reputation but they are working hard to repair the problems and make it up to the customers, they may hire you to step in and provide damage control. The best way to do this is through blogging. You will go to blogs that you find people talking badly of the company and answer for the company on how they are fixing the problems and change the attitude of a negative light to something positive. This way when people read the blogs they are not poorly influenced but encouraged to go and see how well things are going now.

Small Business Must Develop a Marketing Concept

In college classrooms business students are being taught marketing concepts. To develop the same for your business owners need to analyze what their customers needs. Take those needs and fulfill them better than their competition. This simple statement can get very complicated today. Find the answer and you have developed your very own marketing concept.

Companies have the ability to find out what their customers are thinking easily these days with the internet at their fingertips. Remember your competition has access to the same information. This gives small business the ability to compete with the corporations on a local level.

Companies can find out the competitions weak spots by going to sites like yelp. Yelp gives customers the ability to tell the world about their experience with any business. Larger companies can no longer hide behind their automated customer service procedures.

Customers need to remain a small business’ focus at all times. We have all had the customer that no matter what you do they are unhappy. Through developing a good internal marketing concept keeping the customer as the main focus. Most of these situations can be avoided. Corporations tend to watch their balance sheets and do not have a good understanding of customer service. The internet has empowered customers to get satisfaction.

The very best place to start is to ask what do customers want? The answer may not be as simple as you think. Once you have the answer you need to find a way to build your business with this end result in mind. You are developing a marketing concept that will keep your business thriving. Unhappy customers can bankrupt a business. Happy customers will make it thrive. You will realize a greater profit over time.

Everything and everyone in your company should keep customer satisfaction as part of their responsibilities as an employee of your business. This is where your company can really shine in the market place.

Customer issues should never be passed over by an employee as some other persons responsibility. Your entire company exists for one reason your customer. Customer satisfaction should appear seamless and a company standard to your customer.

When you are developing your marketing concept the main focus should be on the customer. The other factors that you should take into consideration are product decisions. Ask yourself if the product is what your customer wants? Is the price within the price range of your customer? How will the customer receive the product? How will I promote the product to my customers?

When you know the answers you have developed a marketing concept that will work for your business for many years. If you find a problem fix it and your business will thrive.